Crew Ops Pro vs ServiceTitan

Save $4,932/year without the enterprise complexity

ServiceTitan is overkill for small to mid-size contractors. You don't need a $500+/month enterprise platform to run a successful field service business.

4.8(433 reviews)

ServiceTitan

$500+/month

• Base plan: $500+/mo (quoted)

• Long-term contract required

• Complex setup & onboarding

• Training required

* Actual pricing not public

$6,000+/year
BEST VALUE

Crew Ops Pro

$89/month

• All features included

• No contracts, cancel anytime

• Easy setup in minutes

• Built-in tutorials

✓ Simple & powerful

$1,068/year

Save $4,932+ per year = $24,660+ over 5 years

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ServiceTitan Is Built For Enterprise

If you're running a $10M+ operation with 50+ trucks and call centers, ServiceTitan makes sense. But for most contractors, it's expensive overkill.

🏢

Enterprise Focus

Designed for large operations with dedicated IT departments and complex workflows

💼

Sales-Heavy Process

Requires talking to sales reps, demos, and negotiating contracts - no self-serve option

📚

Complex Implementation

Weeks or months of setup, training, and configuration before you can use it

Do You Really Need Enterprise Software?

ServiceTitan Makes Sense If You:

  • ✓ Have 50+ trucks in your fleet
  • ✓ Run a call center operation
  • ✓ Do $10M+ in annual revenue
  • ✓ Need complex territory management
  • ✓ Have a dedicated IT team

Crew Ops Pro Is Better If You:

  • ✓ Have 1-20 trucks
  • ✓ Owner-operated or small team
  • ✓ Do $100K-$5M in revenue
  • ✓ Want simple, fast software
  • ✓ Need to get started today

Feature-by-Feature Comparison

FeatureServiceTitanCrew Ops Pro
Monthly Cost$500+ (quoted)$89/mo
Setup TimeWeeks/MonthsMinutes
Contract RequiredYes (1-3 years)No - Cancel anytime
Job Scheduling
GPS Tracking
Invoice & Payments
Customer Portal
QuickBooks Sync
Mobile App
Complexity LevelHigh - Training req.Low - Intuitive
Call Center Features✓ AdvancedBasic (enough)
Best ForEnterprise ($10M+)Small/Mid ($100K-$5M)
Implementation HelpPaid consultingFree tutorials
Pricing TransparencyContact salesPublic pricing

What Small Contractors Say About ServiceTitan

Real feedback from contractors who tried ServiceTitan and realized it wasn't right for their business size.

💰 Way Too Expensive

"They quoted me $650/month for my 3-truck operation. That's $7,800/year! I don't even have an office staff. The math just doesn't work for small businesses like mine."

✓ Crew Ops Pro: $89/mo = save $6,732/year

⏱️ Takes Forever to Set Up

"Took 6 weeks to get it configured and another 2 weeks training my guys. Lost jobs because we couldn't quote fast enough during setup. Not worth it for a small team."

✓ Crew Ops Pro: Up and running in minutes

🤯 Overly Complicated

"Has features we'll never use. My technicians just need to see their schedule, navigate to jobs, and collect payment. ServiceTitan felt like using a 747 cockpit to drive a pickup truck."

✓ Crew Ops Pro: Simple tools that do the job

🔒 Locked Into Long Contracts

"They wanted a 2-year contract. What if it doesn't work out? What if my business changes? Too much risk for a small operation to commit $15,000+ upfront."

✓ Crew Ops Pro: No contracts, cancel anytime

Making The Right Choice For Your Business Size

Choose ServiceTitan If...

🏢

You're running a large enterprise operation with $10M+ in annual revenue

📞

You operate a call center with dedicated CSRs and dispatchers

🚛

You manage 50+ trucks and complex territory routing

💼

You have IT staff to manage software implementation

💰

Budget isn't a concern and you need every enterprise feature

Choose Crew Ops Pro If...

🏠

You're a small to mid-size contractor doing $100K-$5M/year

👨‍💼

You're owner-operated or have a team of 1-20 people

🚀

You want to get started today, not in 6 weeks

💡

You need simple, powerful tools without the complexity

💵

You want to save $5,000/year without sacrificing features

5-Year Cost Comparison

TimeframeServiceTitanCrew Ops ProYou Save
Year 1$6,000+$1,068$4,932
Year 2$12,000+$2,136$9,864
Year 3$18,000+$3,204$14,796
Year 4$24,000+$4,272$19,728
5 Year Total$30,000+$5,340$24,660+

That's $24,660+ back in your pocket over 5 years

Enough to buy a new truck, hire another technician, or reinvest in your business growth

"We almost signed with ServiceTitan at $725/month. Thank god we found Crew Ops Pro first. We're getting everything we need for $89/month. That's $7,632 saved every year. Over 3 years, that's $22,896 - enough to buy a brand new service van. Best decision I made this year."

— Robert K., HVAC Owner

8 trucks, Dallas TX

Common Questions

Is Crew Ops Pro too "simple" compared to ServiceTitan?

Not at all. We have all the core features you need: scheduling, GPS, invoicing, payments, customer portal, QuickBooks sync, and more. We just don't have the enterprise features you'll never use (like call center routing for 100+ agents). Simple doesn't mean limited - it means focused on what matters.

Can I grow with Crew Ops Pro or will I outgrow it?

You can grow from 1 truck to 20+ trucks on Crew Ops Pro. Most contractors doing under $5M/year will never outgrow it. If you grow into a $10M+ enterprise operation, congrats! At that point ServiceTitan might make sense. But that's years away for most businesses.

What if I've already committed to ServiceTitan?

Check your contract terms. Some contractors find that the savings with CJH ($400+/month) cover any early termination fees within 3-6 months. Calculate the total savings over the remaining contract period - you might be better off switching now.

How can Crew Ops Pro be so much cheaper?

We don't have a massive sales team, expensive marketing, or bloated enterprise features. We're built by a contractor, for contractors. We focus on what you actually need and price it fairly. No venture capital pressure to overcharge. No salespeople earning commissions. Just honest pricing for honest work.

Ready to Save $4,932+ Per Year?

Get enterprise-quality software without the enterprise price tag.

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