Crew Ops Pro vs ServiceM8
Save $480/year with more powerful features
ServiceM8 is fine for basic scheduling, but lacks the advanced job management and automation features growing contractors need.
ServiceM8
• Basic features only
• Limited automation
• Per-user pricing adds up
* 5+ users = extra costs
Crew Ops Pro
• Advanced automation
• Powerful job management
• Unlimited users included
✓ No per-user fees
Save $480 per year = $2,400 over 5 years
Start Your 14-Day Free TrialFeature-by-Feature Comparison
| Feature | ServiceM8 | Crew Ops Pro |
|---|---|---|
| Base Monthly Cost | $129/mo | $89/mo |
| Job Scheduling | ✓ | ✓ |
| GPS Tracking | ✓ | ✓ |
| Invoice & Payments | ✓ | ✓ |
| Customer Portal | Basic | ✓ Advanced |
| QuickBooks Sync | ✓ | ✓ |
| Mobile App | ✓ | ✓ |
| Text Messaging | Add-on | ✓ Included |
| Automation Rules | Limited | ✓ Advanced |
| Custom Forms | Basic | ✓ Unlimited |
| Job Templates | Limited | ✓ Unlimited |
| Team Management | Basic | ✓ Advanced |
| Unlimited Users | ✗ Extra cost | ✓ Included |
| Advanced Reporting | Add-on | ✓ Included |
Common Complaints About ServiceM8
Basic Features Only
"ServiceM8 is fine for scheduling, but once you need automation or advanced job management, you hit a wall fast."
Per-User Costs Add Up
"Started at $129/month but every time we hired someone new, the price went up. Now we're paying way more than we budgeted."
Limited Customization
"Can't customize it to match our workflow. We have to change how we work to match the software instead of the other way around."
Why Contractors Switch to Crew Ops Pro
Advanced Features
Everything ServiceM8 does, plus powerful automation, advanced job templates, and unlimited customization.
- ✓ Automation rules
- ✓ Custom workflows
- ✓ Advanced reporting
Unlimited Users
One flat price includes unlimited users. Hire more people without worrying about software costs going up.
- ✓ No per-user fees
- ✓ Add unlimited team members
- ✓ Predictable monthly cost
$40/Month Savings
Save $480/year compared to ServiceM8 base price. Even more savings as you add team members.
- ✓ Lower base price
- ✓ No surprise charges
- ✓ More value for money
Built for Growth
ServiceM8 is great when you're tiny, but we're built for contractors who want to grow their business.
- ✓ Scales with your business
- ✓ Advanced features included
- ✓ No feature paywalls
What ServiceM8 Users Complain About
💸 Per-User Fees Add Up Fast
"Started at $129/month for 2 users. Now I have 6 staff and paying $389/month. Costs doubled as we grew."
✓ Crew Ops Pro: Unlimited users at $89/month flat
🌏 Australian-Focused Features
"Built for Australian market. US contractors hit roadblocks with invoicing, taxes, and local integrations."
✓ Crew Ops Pro: Built specifically for US contractors
📱 Limited Offline Mode
"When I lose signal in rural areas, can't access job details or customer info. Dead in the water."
✓ Crew Ops Pro: Full offline mode with auto-sync
🔧 No Industry-Specific Tools
"Generic forms for everything. I run a pool service - need chemical tracking. ServiceM8 doesn't have it."
✓ Crew Ops Pro: Pool, chimney, handyman tools built-in
Why US Contractors Are Switching from ServiceM8
Flat Pricing, No User Fees
$89/month for unlimited users. Stop worrying about per-seat costs every time you hire someone.
Built for US Market
Designed for US contractors with US-specific features, integrations, and support that understands your business.
True Offline Mode
Work anywhere without signal. All data syncs automatically when you're back online.
Industry-Specific Tools
Pool chemical tracking, CSIA chimney inspections, multi-trade management - built right in, not bolt-ons.
Better US Integrations
Native QuickBooks, Stripe, Twilio integration. Keep using the tools you already know.
Switching from ServiceM8 Takes 30 Minutes
Export Your Customer Data
ServiceM8 lets you export customers as CSV. Takes 2 minutes. Keep your job history and customer notes.
Import Into Crew Ops Pro
Upload your CSV file. We'll map the fields automatically. Review and import - done in 5 minutes.
Connect Your Payment Tools
Link Stripe for credit cards, QuickBooks for accounting. Same tools you use now, better integrations.
Train Your Team (10 minutes each)
Interface is simpler than ServiceM8. Most techs are comfortable after one job. Video tutorials included.
💡 Pro Tip for ServiceM8 Users
Keep ServiceM8 running for 1 week while you test Crew Ops Pro. Cancel ServiceM8 once you're confident. No overlap fees.
"ServiceM8 worked fine when it was just me and one helper. But as we grew to 5 people, the per-user costs added up fast. Switched to Crew Ops Pro and cut our software bill in half while getting better automation features."
— Carlos D., Landscaping & Lawn Care
Frequently Asked Questions
Can I import my data from ServiceM8?
Yes! We'll help you migrate your customer data, job history, and pricing. Most contractors are fully switched within 48 hours.
Is it really unlimited users at one price?
Absolutely. $89/month whether you have 2 people or 20. No hidden per-user fees, no surprise charges.
What if ServiceM8's mobile app works better?
Our mobile app is built with modern technology and works great. But if you prefer ServiceM8's mobile experience, we offer a full refund during your 14-day trial.
Can I keep using ServiceM8 for a while during transition?
Yes, many contractors run both systems in parallel for a week or two during transition. No pressure to switch overnight.
Ready to Upgrade from ServiceM8?
Join contractors who switched to more powerful software and saved money.
Start Your 14-Day Free TrialNo charge for 14 days. Cancel anytime.